Privacy Policy

Last Updated: January 5, 2026 Company: Sapiom, Inc. Address: 2261 Market Street, STE 85686, San Francisco, CA 94114 Email: [email protected]

1. Overview

Sapiom, Inc. (“Sapiom,” “we,” “us,” or “our”) provides financial infrastructure for agentic commerce. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (sapiom.ai), use our platform or APIs, or otherwise interact with us.

By using our services, you agree to the practices described in this Privacy Policy. This Privacy Policy should be read in conjunction with our Terms of Use, which govern your use of our Services.

2. Information We Collect

We may collect the following categories of information:

Account and Contact Information. When you create an account, contact us, or subscribe to communications, we collect information such as your name, email address, company name, job title, and phone number.
Business Contact Information. We may collect publicly available business contact information (such as names, job titles, company names, and professional email addresses) from company websites, professional directories, and publicly accessible profiles for B2B outreach purposes.
Usage and Technical Data. We automatically collect information about how you interact with our services, including IP address, browser type, device identifiers, pages visited, access times, and referring URLs.
API and Transaction Data. When you use our APIs or platform, we collect data necessary to provide and secure our services, including API credentials, request logs, and transaction metadata.
Communications. We retain records of communications you have with us, including support inquiries and feedback.

3. How We Use Information

We use the information we collect to:

Provide, maintain, and improve our services;
Process transactions and send related information;
Communicate with you about products, services, and updates;
Conduct business development and marketing activities;
Monitor and analyze usage trends to improve user experience;
Detect, prevent, and address fraud, abuse, and security issues;
Comply with legal obligations and enforce our agreements.

We do not sell personal data.

4. Disclosure of Information

We may share information only as necessary and under appropriate safeguards, including with:

Service providers and subprocessors (e.g., hosting, analytics, payment processing) bound by confidentiality and data protection obligations;
Law enforcement or regulators when required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property;
Third parties in connection with a merger, acquisition, or corporate restructuring.

We do not share personal information for targeted advertising or data brokerage purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and our legitimate business needs. For more details, please refer to our Data Retention Policy, available upon request.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability. Request access to the personal information we hold about you.
Correction. Request correction of inaccurate or incomplete information.
Deletion. Request deletion of your personal information, subject to legal exceptions.
Opt-Out. Unsubscribe from marketing communications or request removal from our contact lists.

To exercise these rights, please contact us at [email protected].

California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and how we use it, request access to or deletion of personal information, and opt out of certain data sharing. To exercise these rights, email [email protected] with the subject line “CCPA Request.”

We honor all valid requests promptly and maintain suppression lists to respect your preferences.

8. Cookies and Tracking

We use cookies and similar technologies to analyze site traffic, understand user preferences, and improve our services. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

9. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to such transfer.

10. Platform Controls and Service Availability

To protect the integrity and security of our platform, users, and third parties, we reserve the right to impose limits, suspend access, or disable features at any time and without prior notice. Such actions may be taken to prevent fraud, abuse, or violations of our Terms of Use, or to comply with legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: [email protected].